How to Deactivate/Activate a User Account?

How to Deactivate/Activate a User Account?

🌀 How to Deactivate/Activate a User Account?

Need to deactivate a user temporarily or bring back someone who was deactivated before? Here’s your step-by-step guide! 🚀


🛑 Deactivating a User Account

  1. Go to Administration Panel > Employees.

  2. Find the user you want to deactivate, click the three-dot menu at the end of the row.

  3. Select “Deactivate”.

  1. Carefully read the warning message and confirm.

✅ The user account is now deactivated.

  • They can no longer log in to the system.

  • Their data remains stored securely.

💡 Things to Know:

  • Deactivated users do not receive system messages.

  • They are removed from the company org chart, and their direct reports will have no manager assigned — don’t forget to assign a new one!

  • Deactivated users are not billed.


🔄 Reactivating a User Account

  1. Go to Administration Panel > Employees > Filter > Deactivated Users.



  1. Find the user you want to reactivate, click the three-dot menu.



  1. Select “Activate”.

  2. Double-check the user’s information once reactivated to ensure everything is correct.

💡 Important Notes:

  • Reactivated users are not automatically added back into active assessment periods. Use the period settings to include them.

  • All their previous data — comments, goals, feedback — is preserved in the system.


🎯 Final Result

Whether you’re deactivating a user or reactivating them, the process is simple and secure. You stay in control while the system keeps all data intact! 🌟


    • Related Articles

    • How to Log in to Another User Account as a System Administrator?

      ?️‍♀️ How to Log in to Another User Account as a System Administrator? Do you need to access another user’s account as an admin? Here’s how you can easily do it: ? Connecting to Another User’s Account Go to Administration Panel > Employees. Find ...
    • How Can I Add Our User Guide to the System?

      ? How Can I Add Our User Guide to the System? If you have prepared a custom user guide for your organization and want users to easily access it, the system offers you two different options: ? Option 1: Customize the Help Link Path: Administration > ...
    • How to Update a User’s Email Address: Step-by-Step Guide

      ? How to Update a User’s Email Address: Step-by-Step Guide Need to update a user’s email address? No worries — you can handle this in just a few clicks! Let’s get started ? ? First, Why Does Each User Need a Unique Email? Every user must exist in ...
    • Bulk Employee Upload: Ready to Bring Your Team Onboard?

      Bulk Employee Upload: Ready to Bring Your Team Onboard? ? Bringing your team into the system can feel like inviting all your friends to a big party! ? In this guide, you’ll learn how to upload employees into the platform all at once. Let’s get ...
    • How to Add or Remove a System Administrator Role for a User?

      How to Add or Remove a System Administrator Role for a User? ?️ Do you want to grant a user system administrator privileges? Or remove the role from an existing administrator? Here’s your step-by-step guide: Adding the System Administrator Role ? ...